Time Zone Information
At Jubiko, our HQ is based in GMT+7, Indonesia (Jakarta), so there might be a slight time difference.
But no worries, we're always here to help and promise to get back to you ASAP.
Thanks for your understanding, and we're excited to assist you!
FREQUENTLY ASKED QUESTIONS
Jubiko proudly calls Indonesia home, a country that ranked as the world's third-largest coffee producer by 2022.
Right now, our focus is on Australia, but we're open to expanding to more countries in the future.
Absolutely! We offer international shipping options to countries outside Australia. Keep in mind that shipping rates vary by destination.
Currently, we accept AUD (Australian Dollars) as payment currency.
We've made it simple for you. You can pay using Wise, available on our website.
You bet! Experiencing our premium coffee beans is easy. Just visit our website and choose the samples you want, with a minimum order of only 500 grams per variety.
We typically recommend using Arabica and Robusta beans from the same region for a harmonious blend. However, if you want to mix beans from different areas, we're happy to accommodate. Note that there may be a trial charge for custom blending.
On average, it takes us 10 working days to process orders to ensure you receive the freshest products. Once you order, we'll prepare your packages and align them with the next available shipment schedule.
We're on the move! Jubiko has four shipment schedules every month to keep your coffee supply fresh and reliable.
Expect a shipping time of about 15-30 days from Indonesia to Australia, depending on sea conditions and proximity to your location.
